Effective Date: 01 April 2025
1. Introduction
At Peak Play PTY LTD ("we", "us", "our"), your privacy is important to us. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, book a court, or participate in our services.
By accessing or using our services, you agree to the terms outlined in this Privacy Policy.
2. What Information Do We Collect
We may collect the following types of personal information when you use our services:
Contact details: name, email address, phone number
Booking details: court bookings, time preferences, and participation in programs
Account information (if applicable): username, profile details
Payment details: We do not collect or store your credit card information directly. All payments are processed securely through our third-party payment provider - Stripe.
3. How We Collect Information
We collect your information through:
Our website’s booking system
Contact forms or email correspondence
Event or program registrations
Cookies and website analytics (non-personal)
4. How We Use Your Information
We use your personal information to:
Process court bookings and manage reservations
Contact you regarding your bookings or inquiries
Send updates, confirmations, or promotional communications (only if you've opted in)
Improve our services and customer experience
Comply with legal obligations
5. Third-Party Services
We use AllBooked to manage booking information and scheduling, and Stripe Connect to securely process payments.
AllBooked collects and stores your booking information (e.g. court reservations, contact details) to facilitate scheduling and communication.
Stripe Connect handles all credit card and payment processing on our behalf. We do not collect or store any financial or credit card information directly on our servers.
Please refer to:
AllBooked’s Privacy Policy for information on how your booking data is handled.
Stripe’s Privacy Policy for details on how your payment information is managed and protected.
6. How We Protect Your Data
We take reasonable steps to ensure your personal data is protected, including:
SSL encryption on our website
Restricted access to booking data
Secure third-party systems for payment processing
7. Your Rights
You have the right to:
Access the personal data we hold about you
Request correction of any inaccurate or outdated information
Request deletion of your personal data (subject to legal and operational obligations)
To make a request, contact us at info@peakplay.com.au.
8. Cookies
Our website may use cookies to improve your browsing experience. You can modify your browser settings to decline cookies, but this may affect website functionality.
8. Changes To This Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date.
8. Changes To This Policy
If you have any questions about this Privacy Policy or how your information is handled, please contact us:
Peak Play PTY LTD
Email: info@peakplay.com.au
Phone: 0480 039 931